http://infoboard.tufts.edu The IT Support Center provides first-level computing assistance and problem resolution for all services delivered and supported by UIT. It also provides second-level support to school-based Front-Line Support Providers. Wed, 23 Jul 2008 18:00:00 GMTen-us http://infoboard.tufts.edu/view.php?t=oid&oid=1100 http://infoboard.tufts.edu/view.php?t=oid&oid=1100 Thu, 31 Jul 2008 16:01:00 GMT Tufts Data Warehouse will be unavailable on July 31, between noon and 2:30pm for system maintenance. http://infoboard.tufts.edu/view.php?t=oid&oid=1099 http://infoboard.tufts.edu/view.php?t=oid&oid=1099 Sun, 27 Jul 2008 11:00:00 GMT ULTS will be performing routine maintenance on the library server between 7 and 9 am on Sunday 7/27. During this period, the web catalog and Find It @ Tufts will not work. http://infoboard.tufts.edu/view.php?t=oid&oid=1098 http://infoboard.tufts.edu/view.php?t=oid&oid=1098 Wed, 23 Jul 2008 00:00:00 GMT Trumpeter-Time Calendar will be unavailable Tuesday evening, July 22 due to weekly maintenance. Please contact the UIT Support Center at 7-3376 if you have any questions http://infoboard.tufts.edu/view.php?t=oid&oid=1095 http://infoboard.tufts.edu/view.php?t=oid&oid=1095 Fri, 18 Jul 2008 16:56:00 GMT All Internet 2 service has been restored. Level(3) was able to route around the cut fiber between Northern Crossroads facility in Boston and Internet(2) in New York while repair work is in progress. If you have any questions or concerns please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376 http://infoboard.tufts.edu/view.php?t=oid&oid=1093 http://infoboard.tufts.edu/view.php?t=oid&oid=1093 Fri, 18 Jul 2008 15:30:00 GMT Due to a fiber cut our connection to Internet 2 is currently unavailable. Traffic to Northern Crossroads (New England Regional Internet 2 members) is still functioning normally. Northern Crossroads is working to determine the nature of the issue and will provide updates to us as they are available. If you have any questions or concerns please contact the UIT Support Center at 617-627-3376 or uitsc@tufts.edu. http://infoboard.tufts.edu/view.php?t=oid&oid=1090 http://infoboard.tufts.edu/view.php?t=oid&oid=1090 Fri, 18 Jul 2008 04:01:00 GMT On Thursday, July 18th beginning at 12:01 AM UIT will be working to improve the power infrastructure in the Sackler data center. There will be a brief interruption in DNS and DHCP service for the entire Boston campus during this window. If you have any questions or concerns please contact the UIT Support Center at 617-627-3376 or uitsc@tufts.edu http://infoboard.tufts.edu/view.php?t=oid&oid=1070 http://infoboard.tufts.edu/view.php?t=oid&oid=1070 Fri, 18 Jul 2008 04:00:00 GMT The NetApp Filer cluster (Titan/rstore1and Quarry) will be unavailable during Thursday/Friday morning maintenance window (midnight to 2am) on 7/18/08. We will be installing new NIC cards in both Filers. The Filers will be down for roughly 20-30 minutes during the installation, but we are reserving the whole maintenance window. Access to network file shares for the following groups will be affected. All Research Data shares and mounts referencing \rstore1 and rstore1.uit.tufts.edu Dental School Human Resources Student Services Finance Operations Public Safety Vet School Advancement UIT and other UIT Supported Departments Medical School (some shares) Tufts Domain Windows P: Drive(s)/Home Directories which include, Faculty, Staff, A&S and Fletcher Students University Web Pages GCG bioinformatics server Academic Technology GIS LAB Research Cluster DCA Digital Library FatWire USG TUSK Web Central http://infoboard.tufts.edu/view.php?t=oid&oid=1078 http://infoboard.tufts.edu/view.php?t=oid&oid=1078 Fri, 18 Jul 2008 04:00:00 GMT LAN Systems in conjunction with the Security group and the NOC will be replacing LAN Systems Firewalls with new GB interface models in Thursday/Friday’s Midnight to 2:00am maintenance window on 7/18/2008. Visible outage will be minimal (seconds) while we reconnect network cables and the ARP tables are flushed on the TAB router. We anticipate that connectivity to servers will automatically be reestablished and no sessions will be lost. http://infoboard.tufts.edu/view.php?t=oid&oid=1077 http://infoboard.tufts.edu/view.php?t=oid&oid=1077 Wed, 16 Jul 2008 00:00:00 GMT Trumpeter-Time Calendar will be unavailable Tuesday, July 15 due to weekly maintenance. Please contact the UIT Support Center at 7-3376 if you have any questions. http://infoboard.tufts.edu/view.php?t=oid&oid=1058 http://infoboard.tufts.edu/view.php?t=oid&oid=1058 Sun, 13 Jul 2008 10:00:00 GMT PLEASE NOTE ON SUNDAY, JULY 13 FROM 6:00am TO 10:30am TELEPHONE & NETWORK SERVICES WILL BE UNAVAILABLE IN THE M&V BUILDING IN ORDER TO PERFORM SCHEDULED MAINTENANCE CALLS TO M&V EXTENSIONS WILL CONTINUE TO REACH VOICE MAIL DURING THIS TIME IF YOU HAVE ANY QUESTIONS OR CONCERNS PLEASE CALL THE VOICE COMMUNICATIONS HELP DESK AT x74357 or EMAIL: teldesk@tufts.edu http://infoboard.tufts.edu/view.php?t=oid&oid=1069 http://infoboard.tufts.edu/view.php?t=oid&oid=1069 Thu, 10 Jul 2008 20:00:00 GMT The HRMS PeopleSoft Production System including Self Service will be down today July 10th at 4:00 p.m. due to system maintenance. http://infoboard.tufts.edu/view.php?t=oid&oid=1059 http://infoboard.tufts.edu/view.php?t=oid&oid=1059 Wed, 09 Jul 2008 10:00:00 GMT PLEASE NOTE ON WEDNESDAY, JULY 9 FROM 6:00am TO 6:30am TELEPHONE SERVICES WILL BE UNAVAILABLE IN THE M&V BUILDING IN ORDER TO PERFORM SCHEDULED MAINTENANCE CALLS TO M&V EXTENSIONS WILL CONTINUE TO REACH VOICE MAIL DURING THIS TIME IF YOU HAVE ANY QUESTIONS OR CONCERNS PLEASE CALL THE VOICE COMMUNICATIONS HELP DESK AT x74357 or EMAIL: teldesk@tufts.edu http://infoboard.tufts.edu/view.php?t=oid&oid=1066 http://infoboard.tufts.edu/view.php?t=oid&oid=1066 Mon, 07 Jul 2008 20:50:00 GMT The Verizon Tie Lines are back up and in service. You can now dial 5 digit extensions between the Medford and Boston campuses. http://infoboard.tufts.edu/view.php?t=oid&oid=1065 http://infoboard.tufts.edu/view.php?t=oid&oid=1065 Mon, 07 Jul 2008 19:45:00 GMT We are currently having some problems with the Verizon tie lines between Medford and Boston. This will prevent 5 digit dialing between the two campuses. Verizon is currently working on the problem. http://infoboard.tufts.edu/view.php?t=oid&oid=1052 http://infoboard.tufts.edu/view.php?t=oid&oid=1052 Mon, 30 Jun 2008 22:00:00 GMT Remedy Help Desk will be unavailable from 6:00pm till 8:00pm due to CTI maintenance. Please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376 if you have any questions. Thank you, UIT http://infoboard.tufts.edu/view.php?t=oid&oid=1054 http://infoboard.tufts.edu/view.php?t=oid&oid=1054 Mon, 30 Jun 2008 18:30:00 GMT The LANDesk production environment is back online. If you have any questions please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=1053 http://infoboard.tufts.edu/view.php?t=oid&oid=1053 Mon, 30 Jun 2008 12:00:00 GMT The LANDesk production environment is currently not functioning at its full capacity. UIT is investigating the situation and will restore the service as soon as possible. All status updates will be posted to Infoboard. If you have any questions please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=1047 http://infoboard.tufts.edu/view.php?t=oid&oid=1047 Sun, 29 Jun 2008 10:00:00 GMT Work will be performed on PDU1 (power distribution unit) in the TAB Data Center during the regularly scheduled maintenance window at 6:00a on 06/29/2008. Systems with dual power supplies are attached to multiple PDUs and should experience no interruption, but the following production systems only have one power supply and will be brought down during the power work: iggy serpentine cooper wharton As with any large scale power work, there is some small chance that other systems may unintentionally be affected. Should this occur, the outage should be a brief as Operations works to restore power to the machine(s) in question. If you have any questions, please email Marjorie Tedoldi http://infoboard.tufts.edu/view.php?t=oid&oid=1051 http://infoboard.tufts.edu/view.php?t=oid&oid=1051 Thu, 26 Jun 2008 23:00:00 GMT Emerald suffered a power failure around 7:00PM and was down for approximately an hour for repairs. All services have been restored as of 8:00PM. If you have any questions or concerns please contact the UIT Support Center at uitsc@tufts.edu or 617-617-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=1050 http://infoboard.tufts.edu/view.php?t=oid&oid=1050 Thu, 26 Jun 2008 21:30:00 GMT Due to a hardware failure of the Tufts primary border router yesterday (Wednesday) evening, the network has been running with a single network connection out to the Internet, and with no direct link to Internet 2. The Network Engineering group has received and configured replacement equipment, and intends to bring it online this evening, at 5:30pm. There may be a 5-10 minute period where the university experiences no external network connectivity, while Internet routing recalculates for our additional external links. Internal network connectivity will not be affected by this change. http://infoboard.tufts.edu/view.php?t=oid&oid=1049 http://infoboard.tufts.edu/view.php?t=oid&oid=1049 Thu, 26 Jun 2008 16:01:00 GMT Tufts Data Warehouse will be unavailable today for system maintenance. Contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376 with any questions. http://infoboard.tufts.edu/view.php?t=oid&oid=1045 http://infoboard.tufts.edu/view.php?t=oid&oid=1045 Wed, 25 Jun 2008 00:00:00 GMT The Trumpeter Time calendar will be unavailable on Tuesday, June 24 from 8:00pm till 10:00pm due to weekly maintenance. Contact the UIT Support Center with any questions or concerns at uitsc@tufts.edu or 617-627-3376.