http://infoboard.tufts.edu The IT Support Center provides first-level computing assistance and problem resolution for all services delivered and supported by UIT. It also provides second-level support to school-based Front-Line Support Providers. Tue, 24 Nov 2009 22:00:00 GMTen-us http://infoboard.tufts.edu/view.php?t=oid&oid=2041 http://infoboard.tufts.edu/view.php?t=oid&oid=2041 Thu, 26 Nov 2009 04:59:00 GMT In celebration of Thanksgiving, the TAB Data Center will be running unattended from Wednesday, November 25th, 11:59p through Friday, November 27th, 11:59p. All system will be available during this time. If you should have any questions, please contact Marjorie Tedoldi via email or at 72335. Thank you. http://infoboard.tufts.edu/view.php?t=oid&oid=2074 http://infoboard.tufts.edu/view.php?t=oid&oid=2074 Wed, 25 Nov 2009 01:00:00 GMT The Trumpeter Time (Meeting Maker) calendar will be unavailable from 8:00pm to 10:00pm on Tuesday, 11/24 for weekly maintenance. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2077 http://infoboard.tufts.edu/view.php?t=oid&oid=2077 Fri, 20 Nov 2009 20:40:00 GMT Spark Wikis are currently experiencing intermittent slowness issues. UIT is actively investigating this situation and will update Infoboard as soon as additional information becomes available. If you have any questions or concerns, please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2076 http://infoboard.tufts.edu/view.php?t=oid&oid=2076 Fri, 20 Nov 2009 19:45:00 GMT Access to the wikis portion of Spark Tools is currently unavailable. Responsible personnel have been contacted and additional information will be posted on this site as soon as it is available. If you have any questions or concerns, please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2071 http://infoboard.tufts.edu/view.php?t=oid&oid=2071 Thu, 19 Nov 2009 21:00:00 GMT The HRMS Production System including Self Service will be down on Thursday, November 19th from 4:00p.m. to 6:00p.m. for System maintenance. http://infoboard.tufts.edu/view.php?t=oid&oid=2073 http://infoboard.tufts.edu/view.php?t=oid&oid=2073 Thu, 19 Nov 2009 15:00:00 GMT The FatWire Management Environment system maintenance has been successfully completed and is back online. Thank you for your patience. If you have any questions or concerns please contact us at uit-confluence-admin@elist.tufts.edu or 617-627-2946. http://infoboard.tufts.edu/view.php?t=oid&oid=2072 http://infoboard.tufts.edu/view.php?t=oid&oid=2072 Thu, 19 Nov 2009 14:00:00 GMT The FatWire Management Environment Servers will be down on Thursday, November 19th from 9:00a.m. to 11:00a.m. for system maintenance. Thank you for your patience. If you have any questions or concerns please contact us at distapps@tufts.edu or 617-627-2946. http://infoboard.tufts.edu/view.php?t=oid&oid=2062 http://infoboard.tufts.edu/view.php?t=oid&oid=2062 Wed, 18 Nov 2009 01:00:00 GMT The Trumpeter Time (Meeting Maker) calendar will be unavailable from 8:00pm to 10:00pm on Tuesday, 11/17 for weekly maintenance. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2070 http://infoboard.tufts.edu/view.php?t=oid&oid=2070 Tue, 17 Nov 2009 14:55:00 GMT The Student photos on ASEOnline and HSFOnline outage has been resolved. http://infoboard.tufts.edu/view.php?t=oid&oid=2069 http://infoboard.tufts.edu/view.php?t=oid&oid=2069 Tue, 17 Nov 2009 14:45:00 GMT Any webpage (ex. Class List) that displays student photos on ASEOnline and HSFOnline. If you have any questions, please contact the UIT Support Center @x73376 or UITSC@tufts.edu http://infoboard.tufts.edu/view.php?t=oid&oid=2068 http://infoboard.tufts.edu/view.php?t=oid&oid=2068 Mon, 16 Nov 2009 23:00:00 GMT Exchange Service was interrupted due to unknown server service stoppage, currently being investigated. Exchange Service available at this time http://infoboard.tufts.edu/view.php?t=oid&oid=2066 http://infoboard.tufts.edu/view.php?t=oid&oid=2066 Mon, 16 Nov 2009 16:00:00 GMT The problem with Meeting Maker has been resolved, and service was restored at 11:00am. The disruption was caused by a LDAP issue. UIT will monitor the service closely to ensure that there are no further issues. If you experience any further problems with Meeting Maker, please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2067 http://infoboard.tufts.edu/view.php?t=oid&oid=2067 Mon, 16 Nov 2009 16:00:00 GMT The problem with LDAP Replication has been resolved, and service was restored at 11:00am. UIT will monitor the service closely to ensure that there are no further issues. If you experience any further problems with LDAP, please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2065 http://infoboard.tufts.edu/view.php?t=oid&oid=2065 Mon, 16 Nov 2009 15:30:00 GMT A problem with LDAP replication has been reported to the UIT Support Center. Responsible personnel are looking into the problem. Infoboard will be updated as soon as more information becomes available. If you have any questions or concerns, please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2064 http://infoboard.tufts.edu/view.php?t=oid&oid=2064 Mon, 16 Nov 2009 15:15:00 GMT Due to a LDAP issue currently being worked on, customers cannot log into Meeting Maker. UIT is working to restore service at this time. We will post updates as they become available. If you have any questions regarding the Meeting Maker outage, please call the UIT Support Center @x73376. http://infoboard.tufts.edu/view.php?t=oid&oid=2058 http://infoboard.tufts.edu/view.php?t=oid&oid=2058 Fri, 13 Nov 2009 15:00:00 GMT The Matlab Symbolic Math Toolbox has been added to the Tufts Network Concurrent license. This will support 5 concurrent users across platforms. In order for this to take effect, Matlab's license will need a restart. This will take place on Friday, 11/13 at 10AM. If you are using Matlab at this time you may have to reconnect. Please direct any questions via email to cluster-support@tufts.edu. http://infoboard.tufts.edu/view.php?t=oid&oid=2063 http://infoboard.tufts.edu/view.php?t=oid&oid=2063 Thu, 12 Nov 2009 23:06:00 GMT A failed service caused Outlook Web Access (OWA) to stop responding. The Service was restarted and OWA is operational at 8:56PM. http://infoboard.tufts.edu/view.php?t=oid&oid=2054 http://infoboard.tufts.edu/view.php?t=oid&oid=2054 Wed, 11 Nov 2009 01:00:00 GMT The Trumpeter Time (Meeting Maker) calendar will be unavailable from 8:00pm to 10:00pm on Tuesday, 11/10 for weekly maintenance. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2059 http://infoboard.tufts.edu/view.php?t=oid&oid=2059 Tue, 10 Nov 2009 16:08:00 GMT Exchange Mail queueing to/from outside Tufts. Mail started queueing on Tufts' mail Relays, due to an Account move during measures taken to increase A.D. Account security. All Mail started delivering again at 13:26 EST. No mail is lost, only queued for later delivery. http://infoboard.tufts.edu/view.php?t=oid&oid=2057 http://infoboard.tufts.edu/view.php?t=oid&oid=2057 Mon, 09 Nov 2009 15:00:00 GMT Network service has been restored to the 7th and 8th floors of the Sackler building. The closet which houses the networking equipment reached a temperature over 100 degrees this morning which caused the network switch to overheat and fail. A UIT technician was able to cool the room, bring the switch back up, and restore network service. UIT will monitor network connectivity in Sackler closely to ensure that there are no further issues. If you experience any further problems, please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2056 http://infoboard.tufts.edu/view.php?t=oid&oid=2056 Mon, 09 Nov 2009 14:50:00 GMT A UIT technician has rebooted the switch which provides network connectivity to the seventh and eighth floors of the Sackler Building. UIT is currently working to ensure that network connectivity is restored to all clients. All updates will be posted to Infoboard. If you have any questions or concerns please contact the UIT Support Center at 7-3376 or uitsc@tufts.edu. http://infoboard.tufts.edu/view.php?t=oid&oid=2055 http://infoboard.tufts.edu/view.php?t=oid&oid=2055 Mon, 09 Nov 2009 14:15:00 GMT Network service is currently unavailable on the seventh and eighth floors of the Sackler Building. UIT has dispatched a technician to investigate the issue. If you have any questions or concerns please contact the UIT Support Center at 7-3376 or uitsc@tufts.edu. http://infoboard.tufts.edu/view.php?t=oid&oid=2044 http://infoboard.tufts.edu/view.php?t=oid&oid=2044 Thu, 05 Nov 2009 20:30:00 GMT Attention Cluster Users, On Nov. 5 at 3:30pm the Research Cluster will be unavailable for less than 15 minutes due to Cluster IP address space changes. All interactive logins to the cluster head node will be disrupted during this period. If your job(s) make use of any sort of external network resources, you should suspend or restart them as they may be affected. FlexLM license service will be impacted. Any applications which don't rely on redundant servers will likely lose connectivity to the license servers. For example, Mathematica, Tecplot, StarP, Portland and Intel Compilers will be affected. Please direct any questions you may have via email to cluster-support@tufts.edu. http://infoboard.tufts.edu/view.php?t=oid&oid=2046 http://infoboard.tufts.edu/view.php?t=oid&oid=2046 Wed, 04 Nov 2009 22:00:00 GMT The Remedy production server will be unavailable from 5:01pm to 6:00pm on Wednesday, 11/04 for Oracle patching. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2047 http://infoboard.tufts.edu/view.php?t=oid&oid=2047 Wed, 04 Nov 2009 16:16:00 GMT We are currently experiencing WINS replication issues which could cause systems and workstation not to be able to reach some systems if there record is not on a particular WINS server. LAN Systems is investigating and will post to infoboard when we have an update. http://infoboard.tufts.edu/view.php?t=oid&oid=2042 http://infoboard.tufts.edu/view.php?t=oid&oid=2042 Wed, 04 Nov 2009 01:00:00 GMT The Trumpeter Time (Meeting Maker) calendar will be unavailable from 8:00pm to 10:00pm on Tuesday, 11/03 for weekly maintenance. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2043 http://infoboard.tufts.edu/view.php?t=oid&oid=2043 Tue, 03 Nov 2009 17:01:00 GMT Remedy test will be unavailable from 12:01pm to 1:00pm on Tuesday, 11/03 for Oracle patching. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2006 http://infoboard.tufts.edu/view.php?t=oid&oid=2006 Sun, 01 Nov 2009 11:00:00 GMT Server Maintenance (LAN) Sunday, November 1, 6 AM - 10 AM. The following servers will be unavaible during the above time: A4HS-EMR A4HS-EMR-2 CABLEMGMT2 MAXIMO3 SRVMSS1 TFTBDC1 TFTBWINS1 TFTMAS1 TFTMAWAPROD TFTMBODIP TFTMBOP TFTMCERTDC1 TFTMCERTWINS1 TFTMDC1P TFTMDEV1 TFTMDINEWEB TFTMEPICORDP TFTMEPICORWP TFTMEXOWA1 TFTMFAIDSSQLP TFTMFAIDSWP TFTMGRANTS2 TFTMHR1 TFTMINTERMED TFTMIVORY TFTMLDESK3 TFTMLDESK5 TFTMMASSS4 TFTMMERC TFTMOB1 TFTMOB3 TFTMOCWPROD TFTMOPR2 TFTMPSDIST2 TFTMPSF4 TFTMPSHR4 TFTMPSRPT5 TFTMPSRPT6 TFTMPSRPT7 TFTMPSRPT8 TFTMQFS2 TFTMREMWEB TFTMSBES1 TFTMSDLD TFTMSRCCTL1 TFTMSS1 TFTMTCCS1 TFTMUIT2 TFTMVIR1 TFTMVMASEONLINE TFTMVMES2 TFTMVMISEE TFTMVMSEVISP TFTMVMSPROTECT1 TFTMVMTREND2 TFTMVMVFILER2 TFTMVMWINS1 TFTMWINS1 TFTMWINS3 TFTMWSUS TUFTSMEDICAT http://infoboard.tufts.edu/view.php?t=oid&oid=2005 http://infoboard.tufts.edu/view.php?t=oid&oid=2005 Fri, 30 Oct 2009 03:59:00 GMT Server Maintenance (LAN) Thursday, October 29, 11:59 PM - Friday, October 30, 2:00 AM. The following servers will be unavaible during the above time: TFTGDC2 TFTGWINS2 TFTMADMFS2 TFTMADMPROD TFTMCERTDC2 TFTMCODYPROD TFTMDC2 TFTMFIN1 TFTMHRLFICHE TFTMLDESK4 TFTMMIIS1 TFTMREMAD4 TFTMVCENTER TFTMVMEREGPROD TFTMVMHSFONLINE TFTMVMPHOTO TFTMVMSEVISWP TFTMVMSTAMPP TFTMVMTEASP TFTMVMTREND1 TFTMVMVFILER1 TFTMVMWINS2 TFTMWINS2 http://infoboard.tufts.edu/view.php?t=oid&oid=2026 http://infoboard.tufts.edu/view.php?t=oid&oid=2026 Wed, 28 Oct 2009 00:00:00 GMT The Trumpeter Time (Meeting Maker) calendar will be unavailable from 8:00pm to 10:00pm on Tuesday, 10/27 for weekly maintenance. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2013 http://infoboard.tufts.edu/view.php?t=oid&oid=2013 Tue, 27 Oct 2009 13:00:00 GMT Attention Cluster Users: On 10/27/09 during from 9AM to 1PM , a test cluster environment will be installed by IBM along side the current cluster. This addition is an enhancement to the cluster infrastructure. An expected short downtime is very likely. We do not anticipate any service disruption but for 10 minutes at the most to the production cluster. However, we would like you to know that service disruption for unforeseen reasons is always a possibility during installation of any new hardware. Please direct any questions to cluster-support@tufts.edu.