http://infoboard.tufts.edu The IT Support Center provides first-level computing assistance and problem resolution for all services delivered and supported by UIT. It also provides second-level support to school-based Front-Line Support Providers. Wed, 23 Jul 2008 18:00:00 GMTen-us http://infoboard.tufts.edu/view.php?t=oid&oid=1100 http://infoboard.tufts.edu/view.php?t=oid&oid=1100 Thu, 31 Jul 2008 16:01:00 GMT Tufts Data Warehouse will be unavailable on July 31, between noon and 2:30pm for system maintenance. http://infoboard.tufts.edu/view.php?t=oid&oid=1099 http://infoboard.tufts.edu/view.php?t=oid&oid=1099 Sun, 27 Jul 2008 11:00:00 GMT ULTS will be performing routine maintenance on the library server between 7 and 9 am on Sunday 7/27. During this period, the web catalog and Find It @ Tufts will not work. http://infoboard.tufts.edu/view.php?t=oid&oid=1098 http://infoboard.tufts.edu/view.php?t=oid&oid=1098 Wed, 23 Jul 2008 00:00:00 GMT Trumpeter-Time Calendar will be unavailable Tuesday evening, July 22 due to weekly maintenance. Please contact the UIT Support Center at 7-3376 if you have any questions http://infoboard.tufts.edu/view.php?t=oid&oid=1095 http://infoboard.tufts.edu/view.php?t=oid&oid=1095 Fri, 18 Jul 2008 16:56:00 GMT All Internet 2 service has been restored. Level(3) was able to route around the cut fiber between Northern Crossroads facility in Boston and Internet(2) in New York while repair work is in progress. If you have any questions or concerns please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376 http://infoboard.tufts.edu/view.php?t=oid&oid=1093 http://infoboard.tufts.edu/view.php?t=oid&oid=1093 Fri, 18 Jul 2008 15:30:00 GMT Due to a fiber cut our connection to Internet 2 is currently unavailable. Traffic to Northern Crossroads (New England Regional Internet 2 members) is still functioning normally. Northern Crossroads is working to determine the nature of the issue and will provide updates to us as they are available. If you have any questions or concerns please contact the UIT Support Center at 617-627-3376 or uitsc@tufts.edu. http://infoboard.tufts.edu/view.php?t=oid&oid=1070 http://infoboard.tufts.edu/view.php?t=oid&oid=1070 Fri, 18 Jul 2008 04:00:00 GMT The NetApp Filer cluster (Titan/rstore1and Quarry) will be unavailable during Thursday/Friday morning maintenance window (midnight to 2am) on 7/18/08. We will be installing new NIC cards in both Filers. The Filers will be down for roughly 20-30 minutes during the installation, but we are reserving the whole maintenance window. Access to network file shares for the following groups will be affected. All Research Data shares and mounts referencing \rstore1 and rstore1.uit.tufts.edu Dental School Human Resources Student Services Finance Operations Public Safety Vet School Advancement UIT and other UIT Supported Departments Medical School (some shares) Tufts Domain Windows P: Drive(s)/Home Directories which include, Faculty, Staff, A&S and Fletcher Students University Web Pages GCG bioinformatics server Academic Technology GIS LAB Research Cluster DCA Digital Library FatWire USG TUSK Web Central http://infoboard.tufts.edu/view.php?t=oid&oid=1078 http://infoboard.tufts.edu/view.php?t=oid&oid=1078 Fri, 18 Jul 2008 04:00:00 GMT LAN Systems in conjunction with the Security group and the NOC will be replacing LAN Systems Firewalls with new GB interface models in Thursday/Friday’s Midnight to 2:00am maintenance window on 7/18/2008. Visible outage will be minimal (seconds) while we reconnect network cables and the ARP tables are flushed on the TAB router. We anticipate that connectivity to servers will automatically be reestablished and no sessions will be lost. http://infoboard.tufts.edu/view.php?t=oid&oid=1087 http://infoboard.tufts.edu/view.php?t=oid&oid=1087 Wed, 16 Jul 2008 18:35:00 GMT As of 2:35 PM this afternoon the fiber optic cable that serves the Grafton Poultry Barn has been repaired and network service has restored. If you have any questions or are continuing to experience any issues please contact the UIT Support Center at 617-627-3376 or uitsc@tufts.edu. http://infoboard.tufts.edu/view.php?t=oid&oid=1086 http://infoboard.tufts.edu/view.php?t=oid&oid=1086 Wed, 16 Jul 2008 14:20:00 GMT As of 10:21 AM this morning network service has been restored to the Herdsman Building. Work is still ongoing to repair the fiber optic cables that serve the Poultry Barn. If you have any questions or concerns please contact the UIT Support Center at 617-627-3376 or uitsc@tufts.edu. http://infoboard.tufts.edu/view.php?t=oid&oid=1077 http://infoboard.tufts.edu/view.php?t=oid&oid=1077 Wed, 16 Jul 2008 00:00:00 GMT Trumpeter-Time Calendar will be unavailable Tuesday, July 15 due to weekly maintenance. Please contact the UIT Support Center at 7-3376 if you have any questions. http://infoboard.tufts.edu/view.php?t=oid&oid=1082 http://infoboard.tufts.edu/view.php?t=oid&oid=1082 Tue, 15 Jul 2008 14:08:00 GMT Network service is currently unavailable in the Poultry Barn and Herdsman Building on the Grafton campus due to a cut in the fiber optic cable that runs to the two buildings. UIT is working to repair the cut and will post further details when they are available. If you have any questions or concerns please contact the UIT Support Center at 617-627-3376 or uitsc@tufts.edu. http://infoboard.tufts.edu/view.php?t=oid&oid=1069 http://infoboard.tufts.edu/view.php?t=oid&oid=1069 Thu, 10 Jul 2008 20:00:00 GMT The HRMS PeopleSoft Production System including Self Service will be down today July 10th at 4:00 p.m. due to system maintenance. http://infoboard.tufts.edu/view.php?t=oid&oid=1047 http://infoboard.tufts.edu/view.php?t=oid&oid=1047 Sun, 29 Jun 2008 10:00:00 GMT Work will be performed on PDU1 (power distribution unit) in the TAB Data Center during the regularly scheduled maintenance window at 6:00a on 06/29/2008. Systems with dual power supplies are attached to multiple PDUs and should experience no interruption, but the following production systems only have one power supply and will be brought down during the power work: iggy serpentine cooper wharton As with any large scale power work, there is some small chance that other systems may unintentionally be affected. Should this occur, the outage should be a brief as Operations works to restore power to the machine(s) in question. If you have any questions, please email Marjorie Tedoldi http://infoboard.tufts.edu/view.php?t=oid&oid=1051 http://infoboard.tufts.edu/view.php?t=oid&oid=1051 Thu, 26 Jun 2008 23:00:00 GMT Emerald suffered a power failure around 7:00PM and was down for approximately an hour for repairs. All services have been restored as of 8:00PM. If you have any questions or concerns please contact the UIT Support Center at uitsc@tufts.edu or 617-617-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=1050 http://infoboard.tufts.edu/view.php?t=oid&oid=1050 Thu, 26 Jun 2008 21:30:00 GMT Due to a hardware failure of the Tufts primary border router yesterday (Wednesday) evening, the network has been running with a single network connection out to the Internet, and with no direct link to Internet 2. The Network Engineering group has received and configured replacement equipment, and intends to bring it online this evening, at 5:30pm. There may be a 5-10 minute period where the university experiences no external network connectivity, while Internet routing recalculates for our additional external links. Internal network connectivity will not be affected by this change. http://infoboard.tufts.edu/view.php?t=oid&oid=1049 http://infoboard.tufts.edu/view.php?t=oid&oid=1049 Thu, 26 Jun 2008 16:01:00 GMT Tufts Data Warehouse will be unavailable today for system maintenance. Contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376 with any questions. http://infoboard.tufts.edu/view.php?t=oid&oid=1045 http://infoboard.tufts.edu/view.php?t=oid&oid=1045 Wed, 25 Jun 2008 00:00:00 GMT The Trumpeter Time calendar will be unavailable on Tuesday, June 24 from 8:00pm till 10:00pm due to weekly maintenance. Contact the UIT Support Center with any questions or concerns at uitsc@tufts.edu or 617-627-3376.