http://infoboard.tufts.edu The IT Support Center provides first-level computing assistance and problem resolution for all services delivered and supported by UIT. It also provides second-level support to school-based Front-Line Support Providers. Tue, 24 Nov 2009 22:00:00 GMTen-us http://infoboard.tufts.edu/view.php?t=oid&oid=2079 http://infoboard.tufts.edu/view.php?t=oid&oid=2079 Tue, 08 Dec 2009 10:30:00 GMT On Tuesday, December 8, 2009 UIT will be upgrading the data network equipment in telecommunication room 400A of the Michael Chemistry Building. Beginning at 5:30 am the data network equipment in room 400A will be unavailable for approximately 3-3.5 hours. All floors of the Michael Chemistry Building will be affected by this upgrade. If you are unable to obtain network connectivity after 9:00am please try logging out and logging back into your computer. If this does not work, please contact the UIT Support Center at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2078 http://infoboard.tufts.edu/view.php?t=oid&oid=2078 Thu, 03 Dec 2009 10:30:00 GMT On Thursday, December 3, 2009 UIT will be upgrading the data network equipment in telecommunication room 111A of the Goddard Hall. Beginning at 5:30 am the data network equipment in room 111A will be unavailable for approximately 3-3.5 hours. All floors of the Goddard Hall will be affected by this upgrade. If you are unable to obtain network connectivity after 9:00am please try logging out and logging back into your computer. If this does not work, please contact the UIT Support Center at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2041 http://infoboard.tufts.edu/view.php?t=oid&oid=2041 Thu, 26 Nov 2009 04:59:00 GMT In celebration of Thanksgiving, the TAB Data Center will be running unattended from Wednesday, November 25th, 11:59p through Friday, November 27th, 11:59p. All system will be available during this time. If you should have any questions, please contact Marjorie Tedoldi via email or at 72335. Thank you. http://infoboard.tufts.edu/view.php?t=oid&oid=2080 http://infoboard.tufts.edu/view.php?t=oid&oid=2080 Wed, 25 Nov 2009 12:00:00 GMT On Wednesday November 25, 2009 UIT will be upgrading the data network equipment in telecommunication rooms within Wren Hall. Beginning at 7:00 am the data network equipment in Wren Hall will be unavailable for approximately 2-2.5 hours. All floors of the Wren Hall will be affected by this upgrade. If you are unable to obtain network connectivity after 9:30am please try logging out and logging back into your computer. If this does not work, please contact the UIT Support Center at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2074 http://infoboard.tufts.edu/view.php?t=oid&oid=2074 Wed, 25 Nov 2009 01:00:00 GMT The Trumpeter Time (Meeting Maker) calendar will be unavailable from 8:00pm to 10:00pm on Tuesday, 11/24 for weekly maintenance. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2077 http://infoboard.tufts.edu/view.php?t=oid&oid=2077 Fri, 20 Nov 2009 20:40:00 GMT Spark Wikis are currently experiencing intermittent slowness issues. UIT is actively investigating this situation and will update Infoboard as soon as additional information becomes available. If you have any questions or concerns, please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2076 http://infoboard.tufts.edu/view.php?t=oid&oid=2076 Fri, 20 Nov 2009 19:45:00 GMT Access to the wikis portion of Spark Tools is currently unavailable. Responsible personnel have been contacted and additional information will be posted on this site as soon as it is available. If you have any questions or concerns, please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2071 http://infoboard.tufts.edu/view.php?t=oid&oid=2071 Thu, 19 Nov 2009 21:00:00 GMT The HRMS Production System including Self Service will be down on Thursday, November 19th from 4:00p.m. to 6:00p.m. for System maintenance. http://infoboard.tufts.edu/view.php?t=oid&oid=2073 http://infoboard.tufts.edu/view.php?t=oid&oid=2073 Thu, 19 Nov 2009 15:00:00 GMT The FatWire Management Environment system maintenance has been successfully completed and is back online. Thank you for your patience. If you have any questions or concerns please contact us at uit-confluence-admin@elist.tufts.edu or 617-627-2946. http://infoboard.tufts.edu/view.php?t=oid&oid=2072 http://infoboard.tufts.edu/view.php?t=oid&oid=2072 Thu, 19 Nov 2009 14:00:00 GMT The FatWire Management Environment Servers will be down on Thursday, November 19th from 9:00a.m. to 11:00a.m. for system maintenance. Thank you for your patience. If you have any questions or concerns please contact us at distapps@tufts.edu or 617-627-2946. http://infoboard.tufts.edu/view.php?t=oid&oid=2061 http://infoboard.tufts.edu/view.php?t=oid&oid=2061 Thu, 19 Nov 2009 10:30:00 GMT On Thursday, November 19, 2009 UIT will be upgrading the data network equipment in telecommunication room 703A of the Cabot Building. Beginning at 5:30 am the data network equipment in room 703A will be unavailable for approximately 3-3.5 hours. Only the fourth, fifth, sixth and seventh floors will be affected by this upgrade. If you are unable to obtain network connectivity after 9:00am please try logging out and logging back into your computer. If this does not work, please contact the UIT Support Center at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2062 http://infoboard.tufts.edu/view.php?t=oid&oid=2062 Wed, 18 Nov 2009 01:00:00 GMT The Trumpeter Time (Meeting Maker) calendar will be unavailable from 8:00pm to 10:00pm on Tuesday, 11/17 for weekly maintenance. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2070 http://infoboard.tufts.edu/view.php?t=oid&oid=2070 Tue, 17 Nov 2009 14:55:00 GMT The Student photos on ASEOnline and HSFOnline outage has been resolved. http://infoboard.tufts.edu/view.php?t=oid&oid=2069 http://infoboard.tufts.edu/view.php?t=oid&oid=2069 Tue, 17 Nov 2009 14:45:00 GMT Any webpage (ex. Class List) that displays student photos on ASEOnline and HSFOnline. If you have any questions, please contact the UIT Support Center @x73376 or UITSC@tufts.edu http://infoboard.tufts.edu/view.php?t=oid&oid=2060 http://infoboard.tufts.edu/view.php?t=oid&oid=2060 Tue, 17 Nov 2009 10:30:00 GMT On Tuesday, November 17, 2009 UIT will be upgrading the data network equipment in telecommunication room 106A of the Cabot Building. Beginning at 5:30 am the data network equipment in room 106A will be unavailable for approximately 3-3.5 hours. Only the basement, first, second and 3rd floors will be affected by this upgrade. If you are unable to obtain network connectivity after 9:00am please try logging out and logging back into your computer. If this does not work, please contact the UIT Support Center at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2068 http://infoboard.tufts.edu/view.php?t=oid&oid=2068 Mon, 16 Nov 2009 23:00:00 GMT Exchange Service was interrupted due to unknown server service stoppage, currently being investigated. Exchange Service available at this time http://infoboard.tufts.edu/view.php?t=oid&oid=2066 http://infoboard.tufts.edu/view.php?t=oid&oid=2066 Mon, 16 Nov 2009 16:00:00 GMT The problem with Meeting Maker has been resolved, and service was restored at 11:00am. The disruption was caused by a LDAP issue. UIT will monitor the service closely to ensure that there are no further issues. If you experience any further problems with Meeting Maker, please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2067 http://infoboard.tufts.edu/view.php?t=oid&oid=2067 Mon, 16 Nov 2009 16:00:00 GMT The problem with LDAP Replication has been resolved, and service was restored at 11:00am. UIT will monitor the service closely to ensure that there are no further issues. If you experience any further problems with LDAP, please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2065 http://infoboard.tufts.edu/view.php?t=oid&oid=2065 Mon, 16 Nov 2009 15:30:00 GMT A problem with LDAP replication has been reported to the UIT Support Center. Responsible personnel are looking into the problem. Infoboard will be updated as soon as more information becomes available. If you have any questions or concerns, please contact the UIT Support Center at uitsc@tufts.edu or 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2064 http://infoboard.tufts.edu/view.php?t=oid&oid=2064 Mon, 16 Nov 2009 15:15:00 GMT Due to a LDAP issue currently being worked on, customers cannot log into Meeting Maker. UIT is working to restore service at this time. We will post updates as they become available. If you have any questions regarding the Meeting Maker outage, please call the UIT Support Center @x73376. http://infoboard.tufts.edu/view.php?t=oid&oid=2058 http://infoboard.tufts.edu/view.php?t=oid&oid=2058 Fri, 13 Nov 2009 15:00:00 GMT The Matlab Symbolic Math Toolbox has been added to the Tufts Network Concurrent license. This will support 5 concurrent users across platforms. In order for this to take effect, Matlab's license will need a restart. This will take place on Friday, 11/13 at 10AM. If you are using Matlab at this time you may have to reconnect. Please direct any questions via email to cluster-support@tufts.edu. http://infoboard.tufts.edu/view.php?t=oid&oid=2063 http://infoboard.tufts.edu/view.php?t=oid&oid=2063 Thu, 12 Nov 2009 23:06:00 GMT A failed service caused Outlook Web Access (OWA) to stop responding. The Service was restarted and OWA is operational at 8:56PM. http://infoboard.tufts.edu/view.php?t=oid&oid=2050 http://infoboard.tufts.edu/view.php?t=oid&oid=2050 Thu, 12 Nov 2009 10:30:00 GMT On Thursday, November 12, 2009 UIT will be upgrading the data network equipment in the telecommunication room 205 of Psychology Building. Beginning at 5:30 am the data network equipment in room 205 will be unavailable for approximately 3-3.5 hours. Only the 2nd and 3rd floors will be affected by this upgrade. If you are unable to obtain network connectivity after 9:00am please try logging out and logging back into your computer. If this does not work, please contact the UIT Support Center at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2054 http://infoboard.tufts.edu/view.php?t=oid&oid=2054 Wed, 11 Nov 2009 01:00:00 GMT The Trumpeter Time (Meeting Maker) calendar will be unavailable from 8:00pm to 10:00pm on Tuesday, 11/10 for weekly maintenance. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2059 http://infoboard.tufts.edu/view.php?t=oid&oid=2059 Tue, 10 Nov 2009 16:08:00 GMT Exchange Mail queueing to/from outside Tufts. Mail started queueing on Tufts' mail Relays, due to an Account move during measures taken to increase A.D. Account security. All Mail started delivering again at 13:26 EST. No mail is lost, only queued for later delivery. http://infoboard.tufts.edu/view.php?t=oid&oid=2049 http://infoboard.tufts.edu/view.php?t=oid&oid=2049 Tue, 10 Nov 2009 10:30:00 GMT On Tuesday, November 10, 2009 UIT will be upgrading the data network equipment in the telecommunication room 005 of the Psychology Building. Beginning at 5:30 am the data network equipment in room 005 will be unavailable for approximately 3-3.5 hours. Only the Basement and 1st floor will be affected by this upgrade. If you are unable to obtain network connectivity after 9:00am please try logging out and logging back into your computer. If this does not work, please contact the UIT Support Center at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2044 http://infoboard.tufts.edu/view.php?t=oid&oid=2044 Thu, 05 Nov 2009 20:30:00 GMT Attention Cluster Users, On Nov. 5 at 3:30pm the Research Cluster will be unavailable for less than 15 minutes due to Cluster IP address space changes. All interactive logins to the cluster head node will be disrupted during this period. If your job(s) make use of any sort of external network resources, you should suspend or restart them as they may be affected. FlexLM license service will be impacted. Any applications which don't rely on redundant servers will likely lose connectivity to the license servers. For example, Mathematica, Tecplot, StarP, Portland and Intel Compilers will be affected. Please direct any questions you may have via email to cluster-support@tufts.edu. http://infoboard.tufts.edu/view.php?t=oid&oid=2053 http://infoboard.tufts.edu/view.php?t=oid&oid=2053 Thu, 05 Nov 2009 15:18:00 GMT LAN Systems is continuing to work with Microsoft to resolve the WINS replication issue. At this time clients should not be experiencing any problems connecting to resources, however we are continuing to work on redundant WINS servers that are not replicating properly. If you are still experience issues getting to Windows Server resources, please contact your FSP and LAN Systems will work with them on a workaround until we have the issue resolved. Thank you. http://infoboard.tufts.edu/view.php?t=oid&oid=2038 http://infoboard.tufts.edu/view.php?t=oid&oid=2038 Thu, 05 Nov 2009 10:30:00 GMT On Thursday November 5, 2009 UIT will be upgrading the data network equipment in the telecommunication room 014 of Curtis Hall. Beginning at 5:30 am the data network equipment in room 014 will be unavailable for approximately 3-3.5 hours. Only the Basement, 1st floor and second floor will be affected by this upgrade. If you are unable to obtain network connectivity after 9:00am please try logging out and logging back into your computer. If this does not work, please contact the UIT Support Center at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2052 http://infoboard.tufts.edu/view.php?t=oid&oid=2052 Thu, 05 Nov 2009 01:00:00 GMT UIT's Change Control System/Service Disruption application upgrade has been successfully completed and is back online. Thank you for your patience. If you have any questions or concerns please contact us at distapps@tufts.edu or 617-627-2946. http://infoboard.tufts.edu/view.php?t=oid&oid=2051 http://infoboard.tufts.edu/view.php?t=oid&oid=2051 Wed, 04 Nov 2009 22:38:00 GMT LAN Systems is continuing to work with Microsoft to resolve the WINS replication issue. This appears to be only affecting the Medford Campus at this time. If you experience any issues getting to Windows Server resources, please contact your FSP and LAN Systems will work with them on a workaround until we have the issue resolved. http://infoboard.tufts.edu/view.php?t=oid&oid=2045 http://infoboard.tufts.edu/view.php?t=oid&oid=2045 Wed, 04 Nov 2009 22:00:00 GMT UIT's Change Control System will be down on Wednesday, November 4th from 5:00p.m. to 7:30p.m. for an application upgrade. Thank you for your patience. If you have any questions or concerns please contact us at distapps@tufts.edu or 617-627-2946 http://infoboard.tufts.edu/view.php?t=oid&oid=2046 http://infoboard.tufts.edu/view.php?t=oid&oid=2046 Wed, 04 Nov 2009 22:00:00 GMT The Remedy production server will be unavailable from 5:01pm to 6:00pm on Wednesday, 11/04 for Oracle patching. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2047 http://infoboard.tufts.edu/view.php?t=oid&oid=2047 Wed, 04 Nov 2009 16:16:00 GMT We are currently experiencing WINS replication issues which could cause systems and workstation not to be able to reach some systems if there record is not on a particular WINS server. LAN Systems is investigating and will post to infoboard when we have an update. http://infoboard.tufts.edu/view.php?t=oid&oid=2042 http://infoboard.tufts.edu/view.php?t=oid&oid=2042 Wed, 04 Nov 2009 01:00:00 GMT The Trumpeter Time (Meeting Maker) calendar will be unavailable from 8:00pm to 10:00pm on Tuesday, 11/03 for weekly maintenance. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2043 http://infoboard.tufts.edu/view.php?t=oid&oid=2043 Tue, 03 Nov 2009 17:01:00 GMT Remedy test will be unavailable from 12:01pm to 1:00pm on Tuesday, 11/03 for Oracle patching. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2037 http://infoboard.tufts.edu/view.php?t=oid&oid=2037 Tue, 03 Nov 2009 10:30:00 GMT On Tuesday November 3, 2009 UIT will be upgrading the data network equipment in the telecommunication room 168 of the Sci Tech building on Colby St. Beginning at 5:30 am the data network equipment in room 168 will be unavailable for approximately 3-3.5 hours. Only rooms 153-165 of the first floor and 268-290 of the second floor will be affected by this upgrade. If you are unable to obtain network connectivity after 9:00am please try logging out and logging back into your computer. If this does not work, please contact the UIT Support Center at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2006 http://infoboard.tufts.edu/view.php?t=oid&oid=2006 Sun, 01 Nov 2009 11:00:00 GMT Server Maintenance (LAN) Sunday, November 1, 6 AM - 10 AM. The following servers will be unavaible during the above time: A4HS-EMR A4HS-EMR-2 CABLEMGMT2 MAXIMO3 SRVMSS1 TFTBDC1 TFTBWINS1 TFTMAS1 TFTMAWAPROD TFTMBODIP TFTMBOP TFTMCERTDC1 TFTMCERTWINS1 TFTMDC1P TFTMDEV1 TFTMDINEWEB TFTMEPICORDP TFTMEPICORWP TFTMEXOWA1 TFTMFAIDSSQLP TFTMFAIDSWP TFTMGRANTS2 TFTMHR1 TFTMINTERMED TFTMIVORY TFTMLDESK3 TFTMLDESK5 TFTMMASSS4 TFTMMERC TFTMOB1 TFTMOB3 TFTMOCWPROD TFTMOPR2 TFTMPSDIST2 TFTMPSF4 TFTMPSHR4 TFTMPSRPT5 TFTMPSRPT6 TFTMPSRPT7 TFTMPSRPT8 TFTMQFS2 TFTMREMWEB TFTMSBES1 TFTMSDLD TFTMSRCCTL1 TFTMSS1 TFTMTCCS1 TFTMUIT2 TFTMVIR1 TFTMVMASEONLINE TFTMVMES2 TFTMVMISEE TFTMVMSEVISP TFTMVMSPROTECT1 TFTMVMTREND2 TFTMVMVFILER2 TFTMVMWINS1 TFTMWINS1 TFTMWINS3 TFTMWSUS TUFTSMEDICAT http://infoboard.tufts.edu/view.php?t=oid&oid=2039 http://infoboard.tufts.edu/view.php?t=oid&oid=2039 Fri, 30 Oct 2009 12:00:00 GMT There was a problem with some workstations behind the firewall getting IP addresses this morning. The problem was resolved around 9:45am. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2005 http://infoboard.tufts.edu/view.php?t=oid&oid=2005 Fri, 30 Oct 2009 03:59:00 GMT Server Maintenance (LAN) Thursday, October 29, 11:59 PM - Friday, October 30, 2:00 AM. The following servers will be unavaible during the above time: TFTGDC2 TFTGWINS2 TFTMADMFS2 TFTMADMPROD TFTMCERTDC2 TFTMCODYPROD TFTMDC2 TFTMFIN1 TFTMHRLFICHE TFTMLDESK4 TFTMMIIS1 TFTMREMAD4 TFTMVCENTER TFTMVMEREGPROD TFTMVMHSFONLINE TFTMVMPHOTO TFTMVMSEVISWP TFTMVMSTAMPP TFTMVMTEASP TFTMVMTREND1 TFTMVMVFILER1 TFTMVMWINS2 TFTMWINS2 http://infoboard.tufts.edu/view.php?t=oid&oid=2025 http://infoboard.tufts.edu/view.php?t=oid&oid=2025 Thu, 29 Oct 2009 10:00:00 GMT On Thursday October 29, 2009 UIT will be upgrading the data network equipment in the telecommunication room 124 of the Sci Tech building on Colby St. Beginning at 5:30 am the data network equipment in room 124 will be unavailable for approximately 2-3 hours. Only rooms 124-151 of the first floor and 229-267 of the second floor will be affected by this upgrade. If you are unable to obtain network connectivity after 9:00am please try logging out and log back into your computer. If this does not work, please contact the UIT Support Center at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2026 http://infoboard.tufts.edu/view.php?t=oid&oid=2026 Wed, 28 Oct 2009 00:00:00 GMT The Trumpeter Time (Meeting Maker) calendar will be unavailable from 8:00pm to 10:00pm on Tuesday, 10/27 for weekly maintenance. If you have any questions, please contact the UIT Support Center at uitsc@tufts.edu or by phone at 617-627-3376. http://infoboard.tufts.edu/view.php?t=oid&oid=2013 http://infoboard.tufts.edu/view.php?t=oid&oid=2013 Tue, 27 Oct 2009 13:00:00 GMT Attention Cluster Users: On 10/27/09 during from 9AM to 1PM , a test cluster environment will be installed by IBM along side the current cluster. This addition is an enhancement to the cluster infrastructure. An expected short downtime is very likely. We do not anticipate any service disruption but for 10 minutes at the most to the production cluster. However, we would like you to know that service disruption for unforeseen reasons is always a possibility during installation of any new hardware. Please direct any questions to cluster-support@tufts.edu. http://infoboard.tufts.edu/view.php?t=oid&oid=2024 http://infoboard.tufts.edu/view.php?t=oid&oid=2024 Tue, 27 Oct 2009 10:00:00 GMT On Tuesday October 27, 2009 UIT will be upgrading the data network equipment in the telecommunication room 121 of the Colby building. Beginning at 6:00 am the data network equipment in room 121 will be unavailable for approximately 2-3 hours. Only rooms 102-123 of the first floor and 201-226 of the second floor will be affected by this upgrade. If you are unable to obtain network connectivity after 9:00am please try logging out and log back into your computer. If this does not work , please contact the UIT Support Center at uitsc@tufts.edu or call 617-627-3376